To place an order for a bag on Zamany, you can browse our selection of bags available on our website, select the model you are interested in, then follow the instructions to finalize your purchase.

We accept payments by credit/debit card as well as payments through secure online payment platforms. Make sure you choose the payment method that suits you best during the checkout process.

Delivery times vary depending on your location and your chosen shipping method. Generally, orders are processed and shipped within 1-3 business days after your order is confirmed.

Yes, as soon as your order is shipped you will receive a confirmation email with a tracking number. You can use this tracking number to track the progress of your order until it is delivered to you.

If you are not entirely satisfied with your bag after receiving it, please contact us as soon as possible (24 hours after receipt of the package) to discuss return or exchange options. We strive to ensure customer satisfaction and resolve any issues in a timely and efficient manner.

Yes, we do offer personalization options for some of our bags. If you would like to personalize a bag with initials, logo or other elements, please contact us to discuss the personalization options available. Nb: This additional service is subject to payment

Shipping costs depend on your location and your chosen shipping method. You can view shipping information during the ordering process before completing your purchase.

Yes, at Zamany we offer after-sales service to guarantee the complete satisfaction of our customers. You can contact us at any time if you have any questions or issues with your item. We also offer a free reconditioning service in certain cases. However, please note that some situations may depend on your country of residence for returning items. Our team will be happy to answer any questions you may have regarding after-sales service and assist you in the process of returning or repairing your item.